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hcld.fa.em2.oraclecloud.com/CX

Business Development officer - PL Sales.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group

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Key Result Areas

  • Meeting the KPI Targets set in term of revenues Through PL Sales and PL Fulfillment.
  • Acquire new Business through Cross sell to increase penetrations.
  • Managing assigned Leads via CRM within the agreed TAT (Drop Offs).
  • Ensure controls requirement of the business are adhered to in line with Bank policies to ensure quality growth in business.

Job Purpose

  • To achieve monthly KPIs assigned
  • To ensure that telesales activities are directed to meeting sales targets.
  • To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
  • To manage relationships of assigned portfolio through outbound channels along with Personal Loan Sales and Fulfillment.
  • Generating revenue through Personal Banking Personal Loan Sales.
  • Ensuring end to end customer service, ensuring quality growth in earnings through focused penetration of target segments with optimal risk propositions.

Knowledge Skills and Experience

  • Strong analytical, logical skills
  • Sound market knowledge and Personal Banking understanding.
  • Sound technical skill set across diverse products.
  • Diploma / Highschool, 1- 2 years of relevant work experience in Personal Banking in the functions of PMU/ Relationship Management/ Tele Sales/Services.

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