Business Development Representative

Open Access BPO is a customer experience firm that offers call center solutions to a variety of US based companies.

We are looking to hire account executives who have a knack for lead research, cold calling, and appointment setting.

RESPONSIBILITIES (including but not limited to):

· Meet aggressive target, managing a funnel of opportunities, moving them forward and creating hand over opportunities to field sales team.

· Work closely with a data research and entry team, provide guidelines on needs for addressable market lists and focus on prospect segments.

· Respond to web-based inquiries from prospective customers.

· Gather customer prospect information and qualify interest.

· Filter marketing automation email responses and qualify/unqualify responses.

· Diligently create/manage all lead data and activities in CRM (Salesforce).

· Make outbound calls to qualify interest and schedule qualified meetings.

· Participate in sales training.

· Collect and share information on lead quality to support demand generation.

SKILLS:

· 1-3 years of experience in Inside Sales role, preferably with enterprise sales, SAAS, or BPO.

· Technology savvy, preferably in contact center, customer service, or analytics technology.

· Experience with online marketing, specifically digital inbound marketing.

· Self-motivated and a professional attitude.

· Excellent communication and listening skills.

· Must possess good decision making skills, be organized and detail oriented.

· Knowledge of the sales process and qualifying process especially qualification.

· Knowledge of and a proficiency in using computers and Microsoft Office.

· Knowledge of sales rep KPIs / conversion metrics.

· Excellent teambuilding, sales, customer service and interpersonal skills.· Ability to meet/exceed department metrics/measures.

· COMPENSATION: 35,000 annual salary plus incentives.

To know more about Open Access BPO, visit our website at https://www.openaccessbpo.com/

Address: Summerlin Las Vegas Nevada Las Vegas, Nevada 89135

About Open Access BPO

Open Access BPO is the leading global outsourcing company that provides exceptional back office support and customer care solutions for some of the world's most notable brands and disruptive companies. We embrace a culture that fosters a best-in-class employee experience. With a unique focus on transformational growth, we provide the people, process and technology needed to deliver operational excellence, scale support systems and increase our partners' bottom lines.