Business Development Specialist (Outbound - International)
You will be the first point of contact for many SME customers who could benefit from commercial finance solutions. You will identify and qualify high-potential leads across inbound and outbound channels, engage prospective customers via calls, emails and digital platforms, and conduct initial discovery conversations to assess eligibility and fit for funding products. You will maintain accurate records in Salesforce, hand off qualified leads to Senior Business Finance Specialists, help improve outreach strategies and conversion processes, keep up to date with market trends, products and lending partners, and share insights and lead quality feedback with sales and marketing teams.
Responsibilities
- Identify and qualify high-potential SME leads across inbound and outbound channels
- Engage prospective customers via calls, emails, and digital platforms to understand their finance needs
- Conduct initial discovery conversations to assess eligibility and fit for funding products
- Maintain accurate and detailed records of customer interactions in Salesforce
- Work closely with Senior Business Finance Specialists to hand off qualified leads
- Contribute to improving outreach strategies and conversion processes
- Keep up to date with market trends, products, and lending partners
- Share insights, lead quality feedback, and trends with sales and marketing teams
Requirements
- 1-3 years of experience in lead generation, inside sales, or B2B sales support
- Exposure to financial services, fintech, or SME lending is a strong plus
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and meet lead qualification targets
- A proactive and self-starting attitude, with a focus on delivering value
- Experience with CRM systems like Salesforce is desirable
- Passion for helping small businesses grow
Benefits
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stock Options
- Remote work support