Business Head - Business Operations

Role Overview:

We are looking for a dynamic Business Head / CEO who will take ownership of the overall day-to-day business.

The role requires a commercially strong and hands-on leader who can manage and drive Sales, Marketing, Operations, Production, Inventory/Stock and overall business performance, while working closely with the Directors on a daily basis.

The individual will lead a team of approximately 6 people across production, sales, finance and marketing and will be responsible for bringing alignment, accountability and growth across functions.

Key Responsibilities:

Business & Sales :

- Take overall ownership of business performance and revenue growth.

- Develop and execute sales strategies across retail and other relevant channels.

- Identify new business opportunities, markets and revenue streams.

- Monitor sales performance, margins and commercial metrics.

- Work towards improving overall business profitability.

Marketing & Brand:

- Work closely with the marketing team to drive brand visibility and customer acquisition.

- Align marketing initiatives with business and sales objectives.

- Evaluate marketing performance and ensure effective utilisation of budgets.

- Contribute to the overall brand growth strategy.

Production & Operations:

- Oversee end-to-end production planning and execution.

- Ensure timely production and availability of products.

- Coordinate with production teams, vendors and relevant stakeholders.

- Identify operational bottlenecks and implement corrective measures.

- Improve processes and operational efficiency.

Inventory / Stock Management:

- Oversee stock planning and inventory levels.

- Ensure the right products are available at the right time.

- Monitor slow-moving and fast-moving inventory.

- Work towards reducing excess inventory and improving stock turnover.

- Coordinate production and sales planning based on demand.

Team Management:

- Lead and manage a team of approximately 6 members across production, sales, finance and marketing.

- Set clear objectives and accountability for team members.

- Build a collaborative and performance-oriented culture.

- Resolve cross-functional issues and ensure smooth coordination.

Financial & Commercial Management:

- Work closely with the finance function to monitor budgets, costs, margins and business performance.

- Understand the financial impact of operational and commercial decisions.

- Drive cost efficiency and responsible utilisation of resources.

Director / Stakeholder Management:

- Liaise closely with the Directors on a day-to-day basis.

- Present business updates, challenges, opportunities and performance.

- Translate the Directors' strategic vision into actionable plans.

- Act as the key point of coordination between the leadership and operating teams.