Business Intelligence Analyst

JOB SUMMARY

Individuals within the Business Intelligence (BI) Analyst I role identify business intelligence, reporting, and data analysis needs. They work closely with clients and IT teams to turn data into critical information and knowledge that can be used to make sound business decisions. It is essential that BI Analysts build an understanding of the business at a level of detail that enables them to identify and address critical issues. They provide data that is accurate, congruent and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems.

BI Analysts educate and train clients to use the data as an analytical tool, displaying the information in new forms and content for the purpose of analysis and option exploration.

BI Analysts work with clients to determine business requirements, priorities, define key performance indicators (KPI), and develop BI and data warehouse (DW) strategy. This includes working with business and development teams to design and document dashboards, alerts, and reports. This individual is accountable for providing leadership and independent initiatives in facilitating information gathering, structured documentation and presentation of findings to all levels of management. They conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes and/or IT projects.

BI Analysts understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes. They must have an in-depth understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy, and foundational roots of a data element in order to create information. They must work well within a team environment.

ESSENTIAL DUTIES

The duties listed below may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.

• Works on low to medium complexity tasks within one or more functional areas
• Works on one or more tasks/projects as a team member and participates in or supports work-stream planning process
• Works with internal and external customers and IT team members to gather and validate requirements
• Develops and writes business requirements for the design of solutions
• May determine and analyze commonly used queries and reports
• Researches business problems and assists in the creation of models that help analyze these problems
• Verifies the collected data is within required quality standards
• May maintain the quality of metadata repository/data dictionary by adding, modifying and deleting data
• Creates data quality tickets, as needed
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML