Business Operations Lead, Amazon Air Cargo
As the Business Operations Lead on our Sales Operations team, you will have the exciting opportunity to be part of a growing team whose goal is to make it seamless for customers to do business with Amazon Air Cargo. The Business Operations Lead will 1/ lead process improvement programs in a) invoicing and payments, b) revenue forecasting and planning, and c) cost optimization and 2/ drive the business forward via Weekly Business Review (WBR) and goal setting. You should be a self-starter, comfortable working directly with customers, possess exceptional organizational skills, capable of creating simple, scalable solutions to difficult problems, and thrive in a fast paced and dynamic environment.
Key job responsibilities
- Own Amazon Air Cargo's invoicing function
- Integrate invoicing into the customer onboarding process
- Minimize Amazon Air Cargo's invoice debt
- Organize stakeholders and programs to address customer disputes
- Build and improve revenue forecasting and reporting mechanisms
- Build and improve weekly business review (WBR) mechanisms
- Build and improve annual/monthly goal-setting mechanisms