Business Process Analyst (03 months)
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Summary
A 3-month Business Process Analyst contract in Colombo focused on analyzing and reengineering workflows: documenting As-Is processes, designing To-Be processes, gathering requirements, and converting paper-based government processes into digital workflows using AI-enabled tools and cloud-based platforms.
- Analyze existing business processes and document current ("As-Is") workflows.
- Design improved, future-state ("To-Be") processes.
- Lead business process reengineering (BPR) initiatives to improve efficiency.
- Gather detailed requirements from stakeholders and translate them into clear specifications.
- Convert complex, paper-based government processes into optimized digital workflows.
- Identify gaps, inefficiencies, and opportunities for automation or improvement.
- Recommend and support adoption of AI-enabled and cloud-based tools to replace outdated desktop workflows.
- Collaborate with technical teams, stakeholders, and end users to ensure solutions meet business needs.
- Document process maps, specifications, and recommendations clearly for both business and technical audiences.
Requirements
- 3+ years' experience in Business Process Reengineering (BPR), As-Is/To-Be mapping, and detailed requirements gathering.
- Proven experience converting complex, paper-based government processes into optimized digital specifications.
- Strong proficiency with AI-enabled tools, cloud-based storage, and modern collaboration platforms (not traditional desktop-based workflows).
Skills Required
- Business Process Reengineering (BPR)
- As-Is / To-Be process mapping
- Requirements gathering & documentation
- Process digitization (paper-to-digital transformation)
- AI-enabled tools
- Cloud-based storage & collaboration platforms
- Government/public sector process experience
