Business Process Owner-Customer Service

Job responsibility:

1. Initiate and drive improvement for China Ops service domain business process optimization/integration to enhance operation efficiency

2. Join the SAP S4 HANA upgrade project ,be the business process owner to :

a) In charge of service domain business requirement design which collaborate with business department

b) Collaborates with the Technology Experts to make sure service domain process seamless deploy and convert to SAP S4 HANA

c) Manage functionally and animates the key users in service domain, ensure training to drive adoption in S4 HANA upgrade project

Candidate Profile/requirements:

1. More than 10 years working experience in MNC, with rich service sales business process design and digitization experience

2. More than 5 years SAP SD & CS function consultant experience is expected,, SAP S/4 HANA experience is preferred

3. ECC upgrade to SAP S4 HANA with selective data transformation(SDT) approach experience is preferred

4. Excellent Cross team collaboration and communication capability

5. Hands-on capability as a key individual contributor

6. Fluent English communication skill