Business Systems Analyst ~ Automation
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Summary
Business Systems Analyst at NASA Federal Credit Union focused on business process automation: discovering, designing, and implementing RPA (UiPath), Intelligent Document Processing, and agentic AI solutions, plus systems analysis using PowerOn, VB.NET, VBScript, T-SQL, and Visio. Remote role with three seniority levels.
We are seeking a highly skilled Business Systems Analyst (BSA) with a strong background in intelligent automation, robotic process automation (RPA), and AI-driven solutions to help optimize business operations. The ideal candidate will bring hands-on experience in automation development, UiPath, Workbot technologies, Intelligent Document Processing (IDP), and emerging agentic AI capabilities, with a proven ability to identify, analyze, and implement scalable automation opportunities. This role requires a blend of technical expertise and business acumen, including process discovery, requirements gathering, solution design, and collaboration across cross-functional teams.
Success in this position requires strong analytical skills, curiosity, adaptability, and the ability to thrive in a dynamic environment where priorities and technologies continue to evolve.
Essential Duties and Responsibilities: include the following with other duties as assigned.
Level I:
- Plans, designs, develops, and launches efficient business, financial, and operational systems in support of core organizational functions and business processes.
- Gathers and analyzes data in support business cases, proposed projects, and system requirements.
- Generates and compiles reports based on the findings, complete with probable causes and possible solutions to system issues.
- Applies proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investment.
- Performs research, troubleshooting, and fact-finding.
- Occasional evening and weekend work to meet deadlines.
- Designs, develops, and implements software and hardware solutions, systems, or products with proven experience.
- Supports the organization’s goals and objectives.
- Creates system models, specifications, diagrams, and charts using Microsoft Visio.
- Evaluates business implications of the application of technology to the current business environment.
Level II: Performs all duties of a Level I
- Applies technical knowledge of programming languages at NASA Federal, including, but not limited to, PowerOn, VB.NET, VBScript, T-SQL.
- Applies working knowledge of network and PC operating systems.
- Imports data for use in report software, spreadsheets, graphs, and flow charts.
- Coordinates the design, development, and implementation of software and hardware solutions, systems, or products.
- Demonstrates the ability to work independently in some phases of system analysis and considers the business implications of the application of technology to the current business environment.
Level III: Performs all duties of a Level II
- Performs all duties of a Level II.
- Acts as a project leader as assigned.
- Enhances process automation using an Enterprise Scheduler and/or RPA tools.
- Analyzes the operation of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications.
- Oversees the design, development, and implementation of software and hardware solutions, systems, or products.
- Provides systems analysis and considers the business implications of the application of technology to current and future business environments.
- Guides and advises less-experienced Business Systems Analysts under general direction.
Education and Experience:
Level I:
- Minimum of one year of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
- Experience with core software applications.
- Understands basic programming concepts (sequence of commands, conditional structures, looping structures, etc.).
Level II:
- All education and experience for Level I.
- Minimum of three years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
- Possesses working knowledge of current network hardware, protocols, and standards.
Level III:
- All education and experience for Level II.
- Minimum of five years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).
- Advanced experience with system analysis and application of technology to business environments.
- Advanced experience in analyzing the operations of database hardware, software.
Our Generous Benefit Package Includes:
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
*100% Credit Union-Paid
Full-Time Employee Benefits:
- Salary: $77,500 - $137,500 / Annually
- 401(k) with employer match up to 6% and immediate 100% vesting
- Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
- High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
- Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
- Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
- Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
- Long-term Disability Insurance+*
- Flexible Spending Medical Account (FSA)+
- Flexible Spending Dependent Care Account+
- Health Savings Account (HSA)+
- Voluntary Supplemental Employee and Dependent Life Insurance+
- Voluntary Short-term Disability Insurance+
- Remote or Remote / Hybrid work options based on position
- Life Insurance/AD&D+*
- Vacation Leave (excluding Outside Loan Officers)
- Sick and Safe Leave
- 11 Paid Holidays
- Education Assistance
- Employee Referral Bonus*
- Credit Union Membership Eligible
- Employee Assistance Program+*
- Identity Theft Protection (Additional premiums to add family members)+*
- Pet Insurance
- Employee Discount Program
- Remote or Remote / Hybrid work options based on position
All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
WE’RE STRONGER TOGETHER
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
Posted: 10.30.2026
Skills
As published by lever · 30 questions · 3 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company
Short answers (5)
- Enter your full legal name
- Salary Requirements (Please do not disclose your current and/or past salaries):
- If you answered "yes" to the previous question, what is the name and relationship of your relative? optional
- What is the title of your degree? optional
- Date of Application
Pick from a list (22)
- What is your desired type of employment?
- Are you eligible to work in the U.S.? (Some branches require U.S. citizenship)
- Currently, it is NASA FCU’s policy to not sponsor immigration visas. Will you now or in the future require sponsorship for employment visa status (for example, H-1B visa status)?
- Are you age 18 or over?
- Were you referred by a member of our NASA FCU team?
- Are you related to any current employees or Volunteer Board/Committee members of NASA FCU or CU Title? optional
- Have you ever been employed at NASA FCU or CU Title before?
- Are you or have you been a member of NASA FCU?
- What is your highest level of education completed?
- Are you able to perform the essential functions of the job for which you are applying (with or without reasonable accommodation)? - Please do not provide information about the existence of a disability, particular accommodation or whether an accommodation is necessary. These issues may be addressed at a later stage to the extent permitted by law.
- Have you ever been fired or asked to resign from a job? If yes, please explain in the box below. (Answering “Yes” to this question does not constitute an automatic bar from employment. Factors such as date(s) and/or seriousness of any previous workplace deficiencies will be taken into account. Failure to disclose material information is cause to revoke a job offer or, where applicable, terminate the employment relationship.)
- I certify that all information provided on this Application for Employment is true and correct.
- I will alert the recruiter in writing if there are any significant changes to my work history or education after submitting my Application for Employment.
- I authorize, without reservation, and to the fullest extent allowed by law, the employer, its agents, representatives, or employees to contact and obtain all necessary information from any/all listed references, employers, public agencies, licensing authorities and educational institutions to verify the accuracy of the information provided by me in this Application for Employment, job interview or resume. I agree to waive any and all rights and claims I may have regarding the employer, its agents, representatives or employees for seeking and legally using truthful information for the purpose of employment and all other persons, corporations or organizations for furnishing such information about me.
- I understand that if I am hired, I am free to resign at any time, with or without cause or prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause or prior notice, except as may be required by law. This Application for Employment does not constitute an agreement or contract for employment for any specified period or duration. I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements in contradiction to the above language unless they are in writing and signed/approved by the employer’s President and CEO.
- I understand that this Application for Employment remains active for six months.
- I understand that NASA Federal Credit Union does not unlawfully discriminate in employment and no question on this Application for Employment is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state, or federal law.
- I understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.
- UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. ANY EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
- I understand that any information provided by me that is found to be false, incomplete, or misrepresented in any way will be sufficient cause to eliminate me from further consideration for employment, or may result in my immediate discharge from the employer's service whenever it is discovered. I also understand that any offer of employment is contingent upon my successful completion of any required background check, credit check, drug screening, and a determination of Bondability, as applicable to the position.
- If you are a resident of any of the following states (Arizona, District of Columbia, Florida, Iowa, Indiana, Maryland, Michigan, Montana, North Carolina, Ohio, Pennsylvania, South Carolina, South Dakota, Texas, and Virginia) and meet the qualifications outlined above, we invite you to apply to our open position. We apologize, but we are unable to hire from states outside of the above list. If you are open to relocation, you must relocate to an approved state listed above prior to starting employment. Do you currently reside in one of the pre-approved states?
- If not, do you plan to relocate to one of the pre-approved states?
Written answers (3)
- Enter your full physical address (Street, Apt, City, State Zip)
- Please enter the referring employee’s name. optional
- Please provide an explanation if you answered yes to the question above. optional