Business Systems Analyst (BSA) - Ironclad CLM
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Summary
Business Systems Analyst for an Ironclad CLM implementation: leads discovery workshops with Legal, Procurement, and Finance, defines contracting workflows and requirements, supports legacy contract migration and data quality, and drives change management and role-based user training. Key tools include Ironclad CLM plus integrations with Salesforce, Coupa, Oracle Fusion, and DocuSign.
Responsibilities
Ironclad Migration Data Architecture Participation
Change Management, Enablement Training
Required Qualifications
Preferred Qualifications
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
- Business Systems Analysis Solution Design: Requirements Process Discovery: Lead cross-functional discovery workshops with Legal, Procurement, Commercial, Finance, and technical stakeholders to document current-state processes, identify pain points, gaps, controls, and dependencies, and define scalable future-state contracting workflows.
- Discovery Design Artifacts: Lead the completion and quality review of Ironclad discovery workbooks, including workflow discovery, launch forms, properties, approvals, signatures, permissions, repository requirements, and workflow feedback.
- Requirements Design Documentation: Translate business needs into clear requirements, user stories, process maps, business rules, acceptance criteria, and build-ready design artifacts. Maintain traceability of requirements, assumptions, decisions, risks, dependencies, and open questions throughout implementation.
- Workflow Solution Design: Define business requirements for templates, intake forms, metadata, approval routing, clauses, permissions, and negotiation workflows. Partner with the Ironclad Platform Administrator and implementation resources responsible for platform configuration.
- Integration Requirements Process Handoffs: Define triggering events, source-of-record ownership, field mappings, approval dependencies, exception paths, and reconciliation requirements for integrations with enterprise platforms. Partner with architects, administrators, and integration engineers responsible for technical design and implementation.
- Testing Release Management: Develop UAT scenarios and scripts, coordinate testing with business stakeholders, manage requirements and defect traceability, validate that configured solutions meet business needs, and support release and production-readiness activities.
Ironclad Migration Data Architecture Participation
- Data Architecture Contribution: Collaborate with technical leads, architects, and Legal Operations to help define contract taxonomies, standardized metadata schemas, record types, and parent-child agreement hierarchies.
- Migration Execution Support: Participate in the end-to-end migration of legacy contracts from existing repositories into the Ironclad Repository, supporting data mapping, staging, and bulk ingestion tasks.
- Smart Import Data Validation: Assist with bulk legacy imports, including OCR and Ironclad Smart Import, and perform data cleansing, deduplication, and quality assurance audits to verify data accuracy post-cutover.
Change Management, Enablement Training
- Change Impact Execution: Develop and execute structured change management plans to smoothly transition cross-functional teams from manual or legacy contracting habits to automated self-service workflows.
- Role-Based Training Delivery: Design and lead live and on-demand training sessions tailored to distinct user personas - including Sales/Requesters (intake and self-service), Legal Counsel (review and redlining), and Approvers.
- Enablement Collateral: Create self-service documentation, quick-reference guides (QRGs), video walkthroughs, and internal wiki playbooks to empower users and minimize routine support tickets.
- Adoption Feedback Loops: Monitor post-launch adoption metrics, run user office hours, and gather stakeholder feedback to continuously refine intake forms and workflow logic.
Required Qualifications
- BSA Core Foundation: 3-5+ years of experience as a Business Systems Analyst, Legal Operations Systems Analyst, or Enterprise Applications Analyst translating business needs into clear requirements, user stories, process maps, business rules, and acceptance criteria.
- Process Discovery Facilitation: Demonstrated ability to lead cross-functional discovery workshops, document current-state processes, identify gaps and dependencies, and facilitate decisions on scalable future-state workflows.
- Migration Data Architecture Experience: Experience supporting enterprise or CLM data migrations, including source-data assessment, metadata definition and mapping, data-quality analysis, legacy contract extraction, cleansing, reconciliation, and business validation.
- Cross-Functional Collaboration: Strong communication and stakeholder-management skills, with a track record of bridging Legal, Procurement, Commercial, Finance, and technical implementation teams.
- Change Management Enablement: Proven ability to support enterprise software rollouts, translate process and system changes into role-based guidance, develop practical training and reference materials, and help non-technical users adopt new ways of working.
Preferred Qualifications
- Ironclad Platform Experience: Hands-on experience with Ironclad CLM, including Workflow Designer, Repository management, metadata, permissions, and workflow testing. Direct platform administration experience is beneficial but not required.
- Ironclad Certifications: Ironclad Certified Administrator or Workflow Specialist credentials.
- CLM Integration Familiarity: Working knowledge of CLM integrations with enterprise CRM, procurement, ERP, identity, and e-signature platforms, such as Salesforce, Coupa, Oracle Fusion, Microsoft identity services, and DocuSign.
- Formal Change Management Experience: Familiarity with structured change-management methodologies and enterprise adoption practices.
- AI Advanced Features: Exposure to Ironclad capabilities such as Smart Import, AI Assist, Playbooks, and Clickwrap.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.