Business Systems Analyst
Salary: RM 4,200 – RM 6,000 per month
About the role
We are looking for a Business Systems Analyst / Executive to support the company's business systems and digital transformation initiatives. The role will work closely with business users, the internal digital transformation team and external software developers to understand operational requirements, improve processes and ensure systems meet business needs. The successful candidate should be comfortable understanding how the business operates, asking the right questions, documenting requirements and following projects through implementation and user adoption.
Key responsibilities
Understand and document business processes and workflows
Gather requirements from operational users and management
Translate business requirements into functional requirements and system specifications
Identify process inefficiencies, duplicate work and manual processes
Assist in evaluating potential system improvements
Support implementation of new systems and system enhancements
Coordinate requirements, development, testing and UAT
Prepare test scenarios and test cases
Track bugs, issues and Change Requests
Verify that delivered solutions meet agreed requirements
About you
Degree/Diploma in Information Systems, IT, Computer Science, Business Analytics, Business Administration or related field
2–6 years of relevant experience in business analysis, systems analysis, ERP implementation, application support or similar roles
Good understanding of business processes and workflow
Experience gathering requirements and conducting UAT
Experience working with software developers or vendors
Strong analytical and documentation skills
Good communication skills
Able to communicate with both technical and non-technical users
Strong attention to detail
Willing to visit and understand actual operational processes