Business Transformation and Continuous Improvement Specialist

Business Transformation and continuous improvement specialist CHO Herengracht Amsterdam • 40 hours Employee in Paris office Wholesale & Travel Retail 40 hours CHO Herengracht Amsterdam Business Transformation and continuous improvement specialist Within Wholesale & Travel Retail, we ensure our brand is top-of-mind at partner locations. From famous department store to travel locations, it's partnering up in retail! Share your talents As an Operations Specialist within Wholesale & Travel Retail, you are responsible for designing and improving business processes, systems and data capabilities that enable scalable growth. You act as the bridge between business needs and technology solutions, ensuring that Wholesale & Travel Retail requirements are translated into practical, future-proof solutions. In this role, you work closely with business stakeholders, Tech & Data teams, Supply Chain, Customer Fulfilment and external program teams. You play a key role in transformation initiatives, system implementations and continuous improvement projects by translating operational challenges into sustainable solutions. Additionally, you are responsible for: - Gathering, documenting and translating business requirements into clear process and system enhancements. - Identifying opportunities to simplify processes, reduce manual work and improve efficiency through automation and standardization. - Supporting strategic initiatives such as Salesforce, Master Data, AI, automation and other transformation programs. - Mapping, analyzing and improving end-to-end business processes across Wholesale & Travel Retail. - Coordinating and supporting User Acceptance Testing (UAT) activities and validating that solutions meet business requirements. - Driving data quality improvements and ensuring data supports operational and commercial decision-making. - Developing business cases and helping prioritize improvement opportunities based on business value....