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Omni Hotels & Resorts

Busser/Server Assistant - New South Kitchen

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F&B Busser/Server Assistant

Overview
This position is responsible for assisting servers and management in any way possible to ensure prompt, and courteous service to all guests.

Responsibilities

  • Must have complete knowledge of service times and menu.
  • Must have complete knowledge of floor plan, table numbers, and seat numbers.
  • Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols.
  • Deliver food to correct tables according to ticket, floor plan, and seat numbers.
  • Always inquire if additional service is needed from guests upon delivery and inform server or manager.
  • Responsible for set-up of assigned stations with specified items.
  • Maintain a clean and organized work area.
  • Must consult with supervisor on any food delivery difficulty.
  • Must always minimize breakage.
  • Assist with Bar Back duties as needed; removal of dishware, and stocking the bar stations to par.
  • Maintenance and replenishment of dining room items. Ensure items are always full, clean and presentable.
  • Securing all dining room items such as platters, butter dishes, bread knives as directed by manager or posted side work.
  • Ensuring all products are within date and using the FIFO method of storage.
  • Attend all department meetings and other required company trainings.
  • Perform any other duties as assigned by management.

Qualifications

  • Minimum 1-year food runner experience or DRA experience
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Must be able to communicate effectively.
  • Must consistently demonstrate excellent interpersonal skills, be teamwork-oriented, and exhibit a positive attitude.
  • Maintain a professional business appearance, attitude, and performance.
  • Must have and maintain current, ServSafe Food Handlers or equivalent training.

Physical Requirements

  • Must be able to stand and walk for an extended period or for an entire shift.
  • Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Working Environment

  • Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed.
  • Exposure to a kitchen environment with high temperatures.
  • Exterior of Hotel with exposure to weather conditions.
  • Exposure to Food and Beverage hazardous cleaning chemicals.
  • Exposure to food items and beverages.
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See also

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