C-Store Supervisor
ESSENTIAL JOB FUNCTIONS
- Assist with managing daily C-Store operations.
- Supervise C-Store Associates to achieve financial, operational and guest service expectations.
- Operate cash register and associated equipment, and perform currency transactions.
- Direct and participate in the stocking and merchandising of the sales floor, including maximizing the capacity of selling fixture, visual presentations and floor models.
- Assist C-Store Manager in the acquisition and development of an adequate pool of staff to support the planned sales and service objectives of the store.
- Assist in the development and execution of programs and practices which foster a high-motivation, high-productivity and customer-driven culture.
- Assist C-Store Manager with the coordination of local sales promotions and public relations activities in the community.
- Assist C-Store Manager in the development and execution of programs which provide for optimum protection of company assets against loss due to internal/external theft, inaccurate recordkeeping and wastage.
- Provide leadership and support concerning operation issues, including staffing, safety, special services, housekeeping, maintenance, bookkeeping, cashier functions and adherence to standards, policies and procedures.
- Plan and prepare work schedules, and assign employees to specific duties.
- Supervise employees who are engaged in sales work, taking of inventories and reconciling cash with sales receipts.
- Perform duties of C-Store Associates as needed, included working as a cashier.
- Ensure employee compliance with established security, sales and recordkeeping policies and procedures.
- Address customer complaints and inquiries, both in person and by phone, while maintaining a professional attitude and projecting a positive image for the company.
- Prepare daily sales reports, weekly schedules and weekly layaway reports.
- Lock and secure store.
- Ensure safety and security of store, employees and customers.
- Perform other duties and responsibilities as assigned.