Tour & Travel Associate
ESSENTIAL JOB FUNCTIONS
- Provide guest service, and serve as serve initial contact person for bus groups.
- Serve as host for Jackpot Junction bus trips (e.g. share casino-wide promotions, entertain guests through planned activities, etc.).
- Assume responsibility for guest tracking via Crystal Reports in Oasis system.
- Engage in telemarketing.
- Serve as initial contact person for RV Park guests seasonally, utilizing Campground Manager software.
- Answer incoming calls, and direct to appropriate persons.
- Handle Promo Play distribution via Personal Banker in Oasis system.
- Adhere to Tour & Travel dress code.
- Perform other duties and responsibilities as assigned.