【採購部】採購專員 Procurement Coordinator

1. 負責各部門採購申請之執行。落實詢價、比價、議價流程，在確保品質符合酒店標準的前提下，爭取最具競爭力的價格與交易條件。
2. 開發與評選優質供應商，建立並維護廠商資料庫。定期進行供應商服務、品質與交期的考核評鑑，維護良好的合作夥伴關係。
3. 負責開立採購單，精準追蹤貨品交期與到貨狀況。特別針對生鮮食材或急迫性工程物資，確保供應無虞以維持現場營運順暢。
4. 與驗收、財務部密切配合。處理到貨品質不符、數量短缺或發票不符等異常狀況，並落實退換貨與索賠程序。
5. 與廚房、房務、工程等部門保持密切溝通，精準理解物資規格需求。確保所有採購作業流程符合酒店內部控制及洲際酒店集團（IHG）的採購規範。
6. 協助管理年度合約（合約續約、價格變更追蹤），並負責採購相關文件（如報價單、合約書、簽呈）的歸檔與系統登錄，確保數據精確。
7. 關注市場原物料價格波動與季節性食材走勢，定期產出成本分析報告，積極協助部門主管規劃抗通膨與節約成本措施。

Procurement Execution & Negotiation
Executes Purchase Requests from all departments, covering F&B ingredients, engineering items, room amenities, and administrative supplies.
Conducts strict sourcing, price comparisons, and commercial negotiations to secure competitive pricing and favorable terms without compromising quality.

Vendor Management & Evaluation
Sources and evaluates potential suppliers to build and maintain a reliable vendor database.
Conducts regular performance reviews regarding product quality, delivery punctuality, and service to foster strong partnership relations.

Order Tracking & Delivery Control
Issues Purchase Orders and tracks delivery schedules precisely, particularly for fresh perishables and urgent engineering parts, ensuring zero disruption to hotel operations.

Reconciliation & Discrepancy Resolution
Coordinates closely with the Receiving and Finance teams.
Resolves issues regarding sub-standard quality, quantity shortages, or invoice discrepancies, and manages return/exchange and claim processes.

Cross-Departmental Collaboration & Compliance
Communicates effectively with operation teams (Kitchen, Housekeeping, Engineering, etc.) to accurately understand technical and product specifications.
Ensures all purchasing activities fully comply with hotel internal controls and IHG Purchasing Policies & Procedures (P&P).

Contract Administration & Documentation
Assists in managing annual supplier agreements, pricing updates, and renewals.
Responsible for organizing, archiving, and system-logging procurement documents (quotes, contracts, approvals) with high data integrity.

Market Monitoring & Cost Analysis
Monitors market commodity trends and seasonal food supply changes.
Assists the department head in generating cost analysis reports and implementing cost-saving initiatives.

This position reports to the Procurement Manager. The Procurement Coordinator is responsible for maintaining procurement timelines and achieving cost-efficiency targets. This role is foundational in lowering hotel operating expenditures, mitigating compliance risks, and ensuring supply chain stability.