Call Center Agent

Description

Call center agents (GCC) required for inbound and outbound calls.

• Handle inbound and outbound calls professionally.
• Provide customer support across GCC countries.
• Maintain high-quality service standards.
• Meet key performance indicators (KPIs).
• Work in a dynamic team environment.

Requirements

• Minimum 3 years of experience in call center, customer service, or telesales.
• Good communication skills.
• Ability to work under pressure.
• Strong customer orientation.
• Good problem-solving skills.
• Ability to work flexible hours.

Benefits

• Annual leave: 5 days on a rotational basis.
• Sick leave: 2 days on a rotational basis.
• Medical insurance: comprehensive coverage.
• Shift system: rotational shifts covering 24 hours.