Call Center Debt Collector - Onsite in Andover

Zwicker & Associates is hiring ON-SITE Debt Collectors. This is NOT a remote position. This role requires you to work in person, on-site at our Andover office every day.

Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid on-site training for three weeks, including weekly pay and monthly bonuses. The pay rate is $19.25-$21.00 per hour, based on relevant experience, with uncapped bonus potential. We offer a $500 Retention Bonus for all new Collectors who remain actively employed with us for six months.

The office is located at 80 Minuteman Road Andover, MA 01810. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid time off

Responsibilities of Debt Collectors

• Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
• Record accurate and detailed notes; update account status and card members’ information into the computer system
• Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
• Comply with policies and procedures of Zwicker & Associates, P.C.
• Comply with FDCPA and state consumer protection laws
• Other duties as assigned

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States.