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Call Center - Pre Qualifying Screener

Open 33d

100% Onsite in Clearwater, FL

CoverageX is a growing leader in the Vehicle Service Contracts industry. We help drivers protect themselves from unexpected vehicle repair costs with reliable coverage and a strong focus on customer satisfaction.

We’re looking for motivated, goal-driven individuals to join our dynamic call center team. With an uncapped commission structure, top performers in this role have the ability to earn between $40,000 - $70,000 per year, depending on individual performance.

Responsibilities

  • Reach out to prospective customers who have inquired about extended vehicle or home service contracts
  • Qualify customer interest and connect them with our sales representatives
  • Answer inbound calls generated from TV commercials, radio ads, and social media channels
  • Work in a fast-paced, professional, supportive, and fun call center environment
  • Maintain accurate records of all interactions in the CRM system
  • Meet daily, weekly, and monthly call and sales activity targets
  • Handle objections professionally and work to convert leads into opportunities
  • Provide excellent customer service while representing CoverageX in a professional and friendly manner
  • Collaborate with team members in a fast-paced, supportive, and engaging call center environment

Qualifications

  • Prior experience in a call center or sales is a plus.
  • Ability to commute or relocate to Clearwater, FL 33762 before starting work (required).
  • High energy, enthusiasm, and a drive to succeed.
  • All applicants are required to successfully complete a background screening and receive approval in accordance with company policy prior to employment.

Compensation:

  • Base Pay: $18.00 per hour + Commission
  • Bonus opportunities
  • Expected Annual Pay: $40,000 - $70,000 per year

Hours:

  • TEAM 1: Full-time, 9:00am - 6:00pm, (40 hours per week)
  • TEAM 2: Full-time 9:45am - 6:15pm, (37-39 hours per week)

Benefits (After 90 Days):

  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • Paid Federal Holidays
  • Paid Training


Please note: Applications submitted without a resume will not be considered