Call Center Triage Specialist - Outpatient Admissions [125]

This professional position provides triage assessments for clients requesting initial services. Makes referrals for the assessment process and /or makes referrals for other appropriate services. Bachelor’s degree in a Human Services related discipline. Ability to read, analyze and interpret clinical records, procedures or governmental regulations. Ability to write reports and document clinical activities. Ability to effectively communicate verbally with, provide information to and respond to questions from managers consumers, service provider, family members and the general public. Ability to establish and maintain positive interpersonal relationships required for proper functioning within the clinical role as a member of an interdependent clinical team. Needs to be flexible and effective in a fast-paced, demanding environment. Must be capable of lifting 50 pounds of dead weight alone. May be required to complete standing presentations involving speaking and listening to audience. General office, health care setting. Work is completed seated at a desk using standard office equipment. Fast paced. Multi-tasking required. Team approach. Bilingual preferred