Camp Rehousing Case Manager

JOB SUMMARY

The Camp Rehousing Case Manager works in partnership with OKC’s Key to Home Encampment Rehousing initiative to rehouse individuals who are experiencing street homelessness through systematic processes. This position provides service activities in the field in encampments, home-based case management, community-based resource referrals and advocacy efforts for participants in the Camp Rehousing program. The Case Manager will hold a case load of 20 individuals and is responsible for connecting street homeless individuals to housing, monitoring participants’ progress and needs, accessing and linking participants to resources. The Camp Rehousing Case Manager assists tenants in achieving goals as related to HUD grant requirements and housing stability.

RESPONSIBILITIES

• Camp Rehousing Case Manager will work with Street Outreach, Landlord Engagement, and Closure Maintenance teams to assist clients in encampments and will remain with clients for a year after they are housed.
• Complete timely HMIS program enrollments along with program documentation.
• Assist clients with timely completion of unit and voucher applications.
• Assist with timely move-ins.
• Provide one year of weekly in person, home-based case management services to include, but not limited to: Intake/assessment, long-term housing stabilization planning, budget planning, opportunities to increase income through employment or disability assistance, assistance connecting to behavioral health and physical healthcare services, and eviction prevention.
• Record case documentation ongoing to include, but not limited to: Telephone calls/emails, attempts to make contact, and client face-to-face interactions should be detailed and clearly documented in client’s case record in HMIS.
• Participate in daily encampment huddles with community team members as requested and participate in weekly/monthly stabilization work group meetings.
• Liaise with other service providers and community partners as a pathway to increase stabilization for clients.
• Act as point of contact for Coordinated Entry staff, Landlord Engagement staff, and behavioral health partners.
• Adhere to the most up to date version of the Coordinated Entry Policies and Continuum of Care (CoC) Standards of Care.
• Participate in the CoC, regular ongoing engagement with the appropriate workgroups.
• Demonstrate a spirit of flexibility, consistency, and kindness in work with clients, CoC, and partners.
• Provide transportation to clients as needed.
• Performs other related duties as required.

WORK ENVIRONMENT

The employee will work in an office and public, service-delivery environment, as well as the homes of clients. Hectic situations can occur in the public area of the facility characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.