Campus Store Assistant Manager

General Job Description

The function of the Assistant Manager is to serve customers in every aspect, maintain store stock and appearance, and complete sales using a point-of-sales system to sustain cash and inventory levels. A Team Lead demonstrates outstanding customer service and takes pride in the role they play on our team and on campus. A mail Specialist is given additional responsibility to process and deliver mail and packages to campus. We’re seeking a candidate who excels in a fast-paced setting, handling high volumes of packages and consistently meeting daily targets. Someone who likes variety, building relationships, and being outside in all seasons. A successful mail Specialist is someone who understands processes, wants to follow the process, and is innovative to make the process even better.

Role Function

• Engages and supports students, parents, staff, and faculty to promote sales, solve problems, and build rapport
• Receiving, sorting and tracking parcels and mail in the Slingshot mail platform
• Delivering mail and packages (when applicable) all over campus with or without the use of a vehicle
• Serving store customers in all capacities, including point-of-sale operations with handling cash and credit card payments, telephone calls (including voicemails and returning calls), and online sale fulfillment and shipping
• Assist with in-store receiving, locating textbooks, general merchandise, and print production (when applicable)
• Shipping of textbooks and general merchandise
• Fulfilling textbook orders
• General clerical responsibilities such as filing paperwork, typing simple Word and Google documents as well as Excel and Google spreadsheets, emails to students when needed
• Be able to lift 50 pounds and carry heavy loads up and down stairways
• Ability to carry, shelve, bend and stretch in the performance of campus store operations as well as stand for long periods of time
• Supports the store manager with store operations and stands in during the store manager’s absence
• Performs other duties as assigned