Care Manager - Coffee Shop [1388]

Provides advocacy, coordination and continuity of evidence-based care for individuals and families in need through a collaborative process of triage, assessment, planning, and communication. Participates as a member of a multidisciplinary treatment team. Reports to the unit/department supervisor. Bachelor's degree in a Human Services related field with experience in homeless services or mental health. Ability to analyze, interpret clinical records, procedures or governmental regulations. Ability to write reports and document clinical activities and effectively communicate verbally with, provide information to, and respond to questions from managers, patients, service providers, managed care entities, family members and other stakeholders. High-paced, collaborative team performance with emphasis on critical thinking and decision-making with guidance from program supervisor/manager. Frequent exposure to clients. Some programs may require traveling within Hillsborough County via personal or agency vehicle to facilitate client services in a variety of socioeconomic neighborhoods. Bilingual in Spanish preferred.