Career Training Specialist
Summary
Teach digital literacy and job readiness skills in classroom settings, including Microsoft Office and internet basics, to help participants gain employment and certifications.
JOB SUMMARY: Provide classroom style instruction in soft skills, job readiness, job retention, and digital literacy with the objective of building participants’ skillsets and knowledge to support career advancement and/or to successfully obtain and retain competitive employment.
ESSENTIAL DUTIES
Provide instruction in group and individual settings to build participants’ digital literacy skills and knowledge in computer basics, internet fundamentals, common application software such as Microsoft Word, Excel, PowerPoint, and Outlook that will prepare them to obtain digital literacy certifications through Northstar and deliver instruction in education and training programs such as job search workshops.
Facilitate workshops related to employment, such as career exploration and planning, goal setting, networking, social media, job search strategies, resume writing and interviewing, job readiness, and for a variety of life skills, such as problem solving, esteem building, customer service, and coping with life stressors, as appropriate to meet the needs of the community of participants served.
Maintain an ongoing assessment of individual participant progress and encourage continued courses according to the needs of the students.
Support in the development/improvement of Goodwill’s digital literacy and job readiness curriculums.
Maintain inventory of information and technology equipment (hardware and software). Ensure hardware and other technological infrastructure is properly set-up and operating before training sessions.
Coordinate with Employment Specialists, Program Manager and other Goodwill staff to successfully assist participants and community members.
Coordinate transportation for participants to designated training locations in a manner that is safe and lawful.
Promote course offerings at new participant orientations and other internal/community meetings.
Perform clerical and administrative duties such as updating reports, completing timesheets, expense reports, and scheduling training with clients.
Oversee Northstar Certification testing processes by serving as the primary point of contact for test scheduling and proctoring the exam.
Complete and maintain accurate documentation and track services provided to program participants.
Perform designated duties to ensure meeting the goals of the department.
SECONDARY DUTIES
Perform related duties as assigned.