Case Management Manager

About Cardea Health:

Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations.

Mission Statement:

Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. Compassionate care for vulnerable populations.

Workplace Culture:

Cardea is dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We value unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.

Our Cardea CARE(S) Values include:

• Compassion:

Big heart, steady presence

• Accountability:

We own it: the work, the follow-through, the impact.

• Respect:

We assume good intent and keep it real

• Engagement:

We lean in and figure it out together.

• Support:

We’ve got each other across roles, teams, and sites.

These values guide how we care for residents, collaborate with colleagues, and represent Cardea Health in the community.

Primary Work Location:

This position supports multiple Cardea Health Interim Housing Programs and requires regular travel between assigned locations.

Cardea's interim housing programs provide temporary housing, stabilization services, clinical support, care coordination, case management, and connections to permanent housing opportunities for individuals experiencing homelessness.

Employees in these roles should expect frequent collaboration with residents, healthcare providers, social service agencies, community partners, and multidisciplinary teams.

Job Summary:

The Case Management Manager provides direct supervision, coaching, and performance oversight for Care Coordinators across program sites while promoting standardized care-coordination practices, documentation expectations, and service-quality benchmarks. This role also supports residents with complex or high-acuity needs, strengthens discharge and transition-of-care practices, and partners with interdisciplinary teams to improve resident stability, health outcomes, and continuity of care.