Case Manager - A

Job Summary:
The Case Manager is responsible for the completion and submission of assessments and service plan required for the compiling of a comprehensive case file found on Southwest Key Programs designated web-based program. The Case Manager maintains a flexible, organized, and efficient work schedule and is subject to work evening and weekends (as necessary) and be on-call on a rotating schedule to facilitate program services.

Essential Functions:

• Conduct initial intake with client and family/guardian.
• Ensure the timely completion of all Intake paperwork, Assessments, and Service Plans in accordance with Southwest Key Programs (SWK) policy.
• Ensure all documentation is completed and entered into SWK database within 48 hours of completion of the service.
• Maintain physical and web-based client files.
• Establish and maintain therapeutic relationships with clients and families.
• Provide crisis intervention for clients and their families as needed.
• Provide home visits with clients and families per the program service schedule.
• Ensure clients are offered all components or services offered at the program.
• Provide advocacy specified by Southwest Key Programs and contract guidelines.
• Link families to natural and professional support services as needed.
• Follow-up on all evaluations and assessments of the child’s progress in accepted interventions.
• Maintain connection with school, and other community partners as needed.

Other Functions:

• Attend and participate in all required professional trainings and workshops.
• Maintain open and consistent communication with Program Director or designee, clinician, and other team members.
• Transport clients to program activities, school hearings or other treatment meetings as needed.
• Able to react to change productively and handle other essential tasks as assigned.