Case Manager

Reporting Relationships: The Case Manager reports to the Case Manager Supervisor

Principal Duties and Responsibilities:

Under the general supervision of the Case Manager Supervisor, Case Managers are expected to perform the following principal duties and responsibilities.

• Conduct initial intake including but not limited to social service assessments, psychosocial, independent living plans, and referrals of incoming clients who are referred from the shelter system
• Conduct updates to psychosocial assessments and other evaluations as a basis for developing appropriate referrals, changes in treatment planning, and other interventions.
• Develop Individual Living Plan (ILP) with client participation.
• Identify benefits or entitlements that may be available.
• Connect clients to psychiatric services
• Connect clients to medical treatment & substance use treatment facilities when applicable
• Obtain identification, public benefits and other applicable income sources for clients
• Meet biweekly with clients to assess ongoing needs, encourage harm reduction, and update service plans
• Document all efforts in providing services, interactions, follow-up regarding resident involvement.
• Maintain up-to-date confidential client case records for assigned caseload.
• Complete daily tracking for ILP completion reports.
• Conduct work related functions with staff, clients and others, in a professional manner.
• Serve as a liaison to appropriate support service agencies and programs e.g., Health facilities; Income Maintenance Center, Board of Education, etc.)
• Participate in regular scheduled social service team meetings.
• Comply with AAPCI policies and procedures.
• Maintain professional growth and responsibilities.
• Perform other related duties as assigned