Y Combinator 
Techstars Case Manager
Description
About Finch
Our mission is to make justice radically more accessible to every American household.
We combine expert operators with purpose-built AI to automate the admin work of consumer law and put clients first by handling intake, claim opening, medical records, police reports, lien management, demands, and everything in between.
Since launching in April 2025, we’ve raised a $20M Series A backed by Sequoia, Redpoint, and the founders & CEOs of DoorDash, Ironclad, and Digits and are running pre-litigation for over 125 of the highest-volume personal injury firms across the country.
Explore life at Finch for more.
This Role
Case Managers ensure cases move forward quickly and comprehensively. You’ll focus on the operational heart of pre-litigation—opening claims, managing medical record requests, securing police reports, and resolving lien issues—so attorneys can work with complete, timely information.
What You'll Do:
Open insurance claims and manage communication with carriers
Request, track, and follow up on medical records and police reports
Monitor lien and subrogation issues, ensuring timely resolution
Partner with lead paralegals to prepare cases for demand drafting
Identify and fix operational bottleneck.
Your Team: Legal Operations
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
You Might Be a Fit if You:
Have 2+ years in personal injury (PI) law, legal operations, case management, or claims handling
Are process-driven and detail-oriented
Communicate effectively with both clients and attorneys
Thrive in fast-paced, high-volume environments
Are bilingual in Spanish/English (preferred, not required)
Compensation
$60,000 – $85,000 annual salary + equity
Additional benefits include:
100% coverage for health, dental, and vision
401(k) retirement plan
Flexible PTO (we trust you to take the time you need)
As published by ashby · 9 questions · 1 written answer
Basics
Name, Email, Resume
Short answers (4)
- LinkedIn Profile optional
- This role may involve communicating with clients in languages other than English. Do you have proficiency in any additional languages? optional
- Do you know anyone who currently works at Finch? optional
- Were you referred to Finch by a current employee? optional
Pick from a list (4)
- Are you currently eligible to work in the United States without restriction?
- Do you now or will you in the future require visa sponsorship to continue working in the United States?
- Are you subject to an agreement with a former employer or other party (such as non-competition agreement) that might, in any way, restrict your ability to work for our Company?
- Which area(s) of law do you have professional experience in?
Written answers (1)
- Please list the U.S. states where you have professional experience supporting legal matters. For each, briefly note the type of work (e.g., case management, pre-litigation, litigation, intake, liens, etc.). optional