Case Manager - JISH

Title: Case Manager (JISH)
Unit: Scattered Site Housing - Justice Involved Supportive Housing
Reports to: Program Director
Status: Full Time, Regular, Non Exempt
Salary Range: $32.97 to $33.71 per hour (approximately $60,000 to $65,000 annually)
Location: Harlem, New York
Days/Hours: Monday to Friday, 9am to 5pm (some flexibility required)

This position is represented by OPEIU Local 153

Position Summary:

The Case Manager will perform initial assessments, provide ongoing supportive services both in the field and in the office and maintain documentation requirements for justice involved clients with histories of mental illness, substance use and homelessness.

Essential Duties and Responsibilities:

• Conduct intake needs assessments on clients eligible and accepted for housing services;
• Create individualized service plans and Outcome Stars for each client. Document all client services, including successful and unsuccessful outreach attempts;
• Conduct crisis intervention with clients, as needed;
• Assess client’s need for temporary rental subsidy and furniture/moving allowance;
• Assist clients in obtaining all necessary documentation to facilitate the benefits application process. Assist clients with completion and submission of applications to appropriate benefits provider agencies (e.g., HRA, Social Security);
• Act as a liaison to representatives of benefits administrations;
• Act as liaison, in conjunction with property management, between client and landlord to mediate any landlord-tenant issues;
• Provide ongoing counseling and supportive services needed to achieve goals stated in client service plans and Outcome Stars;
• Travel across the 5 boroughs on mass transportation as assigned and as needed to provide services to assigned participants;
• Perform all other duties as assigned.