Case Manager
Posted
SUMMARY:
Responsible for implementing, monitoring, and on-going assessment of the housing and social service plan for all families assigned to the Essence Hotel Shelter.
RESPONSIBILITIES:
- Completes family intake, comprehensive family history and maintains accurate and timely family case records.
- Responsible for designing social service plan in cooperation with new residents.
- Secures entitlements for clients, serves as advocate for families in case of conflict.
- Responsible for advocacy and providing assistance to clients in obtaining permanent housing.
- Make referrals to special housing agencies.
- Meet with clients to develop strategies to meet their housing needs.
- Coordinate permanent housing search.
- Escort families to view apartments and meet prospective landlords and real estate brokers and complete housing applications.
- Makes referrals for additional services such as mental health, and/or medical services.
- Serves as a liaison with daycare and schools to monitor admission and attendance of client’s children.
- Follows up with open child welfare cases, open court cases, and parole/police matters.
- Works collaboratively with Shift Supervisor and Resident Aides.
- Participate and attend the Interdisciplinary Team and Administrative meetings weekly.
- Complete / enter client case management record in DHS-CARES system