Case Manager - SSVF (3707)

Help Veterans Move from Crisis to Stability

Join the Center for Veterans Issues, Inc. (CVI) and make a direct difference in the lives of Veterans and their families. As a Case Manager, you will help Veterans experiencing homelessness or housing instability quickly access safe housing, critical resources, financial guidance, and long-term support.

This role is ideal for a compassionate, organized, and mission-driven professional who believes every Veteran deserves dignity, stability, and a clear path forward.

What You Will Do

• Provide comprehensive case management and supportive services to Veterans and their families
• Assess participant needs and develop individualized Housing Identification, Stability, and Coordinated Care Plans
• Help Veterans understand housing options, rental assistance, lease expectations, tenant rights, financial management, and available support services
• Connect participants with VA programs, shelters, GPD, safe havens, County Veteran Service Officers, employment resources, healthcare, childcare, legal services, transportation, and other community supports
• Provide financial counseling and assist participants in creating and following personal budgets
• Request temporary financial assistance when appropriate and approved
• Develop discharge plans that support continued housing stability and connection to resources
• Maintain accurate, timely, and confidential case files, assessments, progress notes, and HMIS entries
• Work collaboratively with community partners, landlords, service providers, and internal teams to remove barriers and support lasting stability

What Success Looks Like

• Housing and Coordinated Care Plans are completed and updated within 30 days of intake
• Case files and HMIS documentation are complete, accurate, and audit-ready
• Participants are connected to needed resources within 30 days of intake
• Veterans make measurable progress toward housing stability goals
• Participants receive meaningful budgeting and financial guidance
• Client records are updated within 48 hours of service delivery
• Compliance standards are consistently met with zero unresolved audit findings