CASHIER

OB TITLE: Cashier

EMPLOYER: Auto Fit USA LLC

DEPARTMENT: Accounting

REPORTS TO: Accounting Manager

SUMMARY: Receives payment in the form of cash, checks, and credit cards from customers and/or employees in exchange for goods or services.

DUTIES AND RESPONSIBILITIES:

• Greets customers in a courteous and professional manner, by name when possible.
• Request customer feedback, including Google reviews, to improve service quality.
• Operates cash register; computes amount due.
• Receives payment from customers and/or employees; makes a change as needed; issues receipts.
• Refunds cash or issues credit to customers for returned merchandise.
• Reconciles cash register tape with cash and receipts on hand at end of shift.
• Produces reports as requested.
• Performs other related duties as assigned by management.

QUALIFICATIONS:

• High School Diploma/GED equivalent required.
• Must be bilingual, in English, and Spanish.
• Excellent customer service skills.
• Ability to maintain a friendly demeanor when working under pressure.
• Working knowledge of payment methods.
• Proficiency with figures.
• Creative, flexible, and innovative team player
• Professional appearance and demeanor.
• Ability to understand and follow written and verbal instructions.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must be able to speak, read, write, and understand English and Spanish.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

COMPETENCIES:

• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Continually utilize visual acuity to use a keyboard.

JOB TYPE:

SCHEDULE:

• Store Hours: Monday-Friday 8 AM-6 PM, Saturday 8 AM-3 PM
• Require working some Saturdays.

PAY:

BENEFITS:

• Dental, Health, & Vision Insurance
• Short & Long Term Disability Insurance
• Accidental, Critical & Hospital Indemnity Insurance
• Term Life Insurance
• Employee Discounts
• 401K
• Accident Emergency Treatment Benefit
• Paid Time Off