Cashier / Guest Service / Front Counter (Quick Service)

Position Overview

We are seeking an energetic, friendly, and reliable Cashier/Guest Services/front counter team player to join our team at our high-traffic Mediterranean fast food restaurant located in the mall. The ideal candidate thrives in a fast-paced environment, delivers exceptional customer service, and ensures accurate and efficient handling of transactions.

Key Responsibilities

• Greet guests with a warm, welcoming attitude and provide prompt, friendly service.
  
• Accurately process customer orders through the POS system, including cash, credit card, and mobile payments.
  
• Answer questions about menu items, ingredients, and promotions, ensuring guests feel confident in their selections.
  
• Maintain a clean, organized, and well-stocked counter area.
  
• Collaborate with team members to ensure fast order fulfillment during peak mall hours.
  
• Handle customer concerns or complaints in a professional and solution-oriented manner.
  
• Follow food safety and sanitation standards at all times.
  
• Assist with packaging, bagging, and handing off orders efficiently.
  
• Support the overall operations of the restaurant, jumping in to help with prep, stocking, or dining area upkeep as needed.