Cashier

Job Summary

The Cashier supports the mission of Heart of Texas Goodwill Industries by providing courteous customer service, accurately processing customer purchases, and assisting with overall store operations. This position operates the cash register, supports merchandise recovery and display areas, assists customers, and follows store procedures to ensure an efficient, professional, and welcoming retail environment.

Key Responsibilities

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The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.

Customer Service & Store Support

• Greets customers as they enter the store.
• Assists customers in finding items and answering questions.
• Provides courteous and professional service at all times.
• Bags merchandise and assists with carrying purchases to vehicles as needed.
• Answers telephones and directs calls appropriately.

Cash Handling & Register Operations

• Performs all cash register duties accurately and efficiently.
• Counts cash drawer at the beginning and end of shift.
• Ensures two initials are included on Daily Deposit and Bank Deposit forms.
• Follows all cashier training manual procedures and store cash-handling requirements.

Merchandise & Sales Floor Support

• Maintains display areas, racks, shelves, and special displays, including new goods.
• Removes outdated items and restocks merchandise as needed.
• Assists with maintaining a clean, organized, and customer-ready sales floor.

Store Safety, Cleanliness & Security

• Monitors dressing rooms and restrooms, maintains cleanliness, and reports any issues.
• Observes for theft and other security concerns and reports concerns to management.
• Follows safety procedures and uses required safety equipment as assigned.

Organizational Support

• Suggests improvements in workflow or operations to increase efficiency.
• Follows all rules and procedures in the personnel handbook and cashier training manual.
• Promotes the mission, values, goals, and objectives of Heart of Texas Goodwill Industries.
• Other Duties as assigned.