Catering Sales Manager
Posted
Key Responsibility Area
Business
Development & Sales Growth:
- Identify, develop,
and secure new business opportunities in workforce catering, corporate
catering, industrial catering, government contracts, hospitality services, and
event catering.
- Develop and execute
sales strategies to achieve business growth and expand Pattis' catering
portfolio.
- Generate qualified
leads through networking, referrals, cold calling, business meetings, and
industry events.
- Build a strong
pipeline of prospective clients and maintain regular follow-up activities.
Client
Relationship Management:
- Build and maintain
long-term relationships with corporate, industrial, government, hospitality,
and institutional clients.
- Conduct client
meetings and site visits to assess operational requirements and understand
customer expectations.
- Serve as the primary
point of contact throughout the sales process and after contract award to
ensure client satisfaction.
- Maintain regular
communication with existing clients to identify additional business
opportunities and contract renewals.
Sales
Proposals & Contract Management:
- Prepare professional
sales proposals, quotations, presentations, and commercial offers tailored to
client requirements.
- Negotiate commercial
terms, pricing, and service agreements while ensuring profitability.
- Coordinate contract
documentation and ensure compliance with company policies.
- Support contract
renewals, amendments, and upselling opportunities.
Tender
Management & Business Opportunities:
- Monitor public and
private sector tender opportunities related to catering and hospitality
services.
- Coordinate with
finance, procurement, operations, and executive management during tender
preparation.
- Prepare technical and
commercial submissions for RFQs, RFPs, and government tenders.
- Ensure timely
submission of all tender documentation.
Operational
Coordination:
- Work closely with
Operations, Production, Kitchen, Procurement, and Logistics teams to ensure
smooth service delivery.
- Ensure client
requirements are clearly communicated to operational teams.
- Support successful
mobilisation of new catering contracts.
- Monitor service
performance and coordinate prompt resolution of operational issues.
Market
Research & Business Intelligence:
- Monitor industry
trends, competitor activities, pricing strategies, and emerging business
opportunities.
- Analyse customer
needs and market demands to identify new revenue streams.
- Provide management
with market intelligence and recommendations for business expansion.
Sales
Performance & Reporting:
- Achieve monthly,
quarterly, and annual sales and revenue targets.
- Maintain accurate CRM
records, customer databases, and sales activity reports.
- Prepare weekly and
monthly business development reports, sales forecasts, and pipeline updates.
- Track KPIs include
conversion rates, customer retention, contract value, and profitability.
Brand
Representation & Marketing Support:
- Represent Pattis
professionally during client meetings, exhibitions, networking events, and
industry conferences.
- Collaborate with the
Marketing Department to support promotional campaigns and business development
initiatives.
- Promote Pattis'
catering services while maintaining the company's professional image and brand
values.
Requirements
Qualifications and Experience:
- Bachelor's degree in
Business Administration, Marketing, Hospitality Management, Sales, or a related
field.
- Minimum 5–6 years of
experience in catering sales, food service business development, or hospitality
sales.
- Proven experience in
workforce catering, industrial catering, corporate catering, or hospitality
services within Saudi Arabia.
- Strong understanding
of the Saudi corporate, industrial, and government catering market.
- Experience in
managing tenders and large catering contracts is highly desirable.
Job Specific Skills:
- Strong business
development, negotiation, and relationship management skills.
- Excellent proposal
writing and presentation abilities.
- Knowledge of catering
operations and food service delivery.
- Experience preparing
commercial quotations, tenders, and service agreements.
- Proficiency in
Microsoft Office, CRM software, and sales reporting tools.
- Valid Saudi driving
license is preferred.
Competencies:
- Business Development
& Strategic Sales
- Client Relationship
Management
- Negotiation &
Influencing Skills
- Commercial &
Financial Acumen
- Communication &
Presentation Skills
- Market Analysis &
Business Intelligence
- Customer Service
Excellence
- Planning &
Organization
- Results Orientation
- Problem Solving &
Decision Making
- Team Collaboration