Causal Data Scientist for Safety & Customer Care
Summary
Designs experiments and builds causal ML models to improve Lyft’s safety and customer support systems, driving data-driven decisions for rider and driver experiences.
Lyft's Safety and Customer Care (SCC) Data Science team seeks a Data Scientist specializing in causal inference to partner with engineers, product managers, and operations leaders. You will design experiments, build causal ML models, and guide data-driven decisions to improve rider and driver experiences.
You'll work on AI-powered support products, differentiated service, and operational optimization, delivering high-impact insights while navigating complex problem spaces.
