Center & Family Support Manager

Job Summary:

Incumbent provides leadership and support necessary to maintain a high quality environment at the center level.

Major Responsibilities/Activities:

• Supervise, evaluate and manage the functions of center staff.
• Make recommendations on policies to the department director.
• Responsible for the care, maintenance, accounting, safeguarding, inspecting and inventorying of all property.
• Assist with the implementation of transportation services for center activities.
• Recommend the termination of personnel rendering unsatisfactory services or who have violated policies.
• Participate in planning and coordination of training.
• Develop master schedule, class matrix and assign classrooms to make maximum utilization of space and optimum learning.
• Assign teaching staff to ensure ratios are maintained.
• Schedule planning time and breaks.
• Facilitate the maximum use of general supplies, custodial supplies, instructional supplies, facility and grounds.
• Establish and maintain a climate conducive to learning.
• Evaluate and counsel staff regarding their individual performance.
• Monitor center services.
• Assume leadership in planning for instructional improvement.
• Establish and maintain favorable relationships with local community groups and individuals to foster understanding and solicit support.
• Assume leadership in establishing guides for conduct and lend assistance where discipline problems exist.
• Coordinate the provision of food service.
• Prepare or supervise the preparation of all reports, records, lists, inventories and requisitions and all other paperwork required or appropriate to the centers’ administration.
• Serve on committees such as the Education Advisory Committee, Health Services Advisory Committee and Center Committees.
• Conduct staff meetings to keep personnel informed of policy changes, new programs, program activities and to discuss topics of mutual interest at least twice a month.
• Work with the management team to promote the continuous improvement of services.
• Collaborate with Service Area Managers and Specialists to provide required training.
• Plan, organize and direct the implementation of center activities.
• Establish and maintain Service Delivery Teams, Center Quality council, and Parent Committee.
• Orient newly assigned staff and assist in their development as appropriate.
• Coordinate the use of the facility by persons other than center personnel with the central office and supervise those activities.
• Solicit In-Kind donations. Ensure that monthly requirements are met.
• Interpret policies to the community.
• Collaborate with Service Area Managers to ensure center compliance.
• Ensure that Average Daily Attendance of 85% is maintained.
• Ensure that monthly In-Kind requirements are met.
• Develop Family Partnership Agreements (FPA) and make referrals to agencies. Advocate for families to accomplish goals set in FPA. Provide on-going contact and follow up with families.
• Provide information on community services, follow up services, and make referrals to assure delivery of needed services for families served.
• Collaborate with Early Head Start & Head Start parents and service providers to ensure children receive required screenings and examinations and follow-up treatment.
• Track Health services for children.
• Maintain confidentiality of all child and family records.
• Co-facilitate Service Delivery Team Meetings with Teachers and Teacher Assistants.
• Perform recruitment, selection and enrollment functions including publicity, answering questions, assisting with completing applications, input application data, and preparing acceptance letters, and completing classroom assignments.
• Develop and maintain a waiting list and fill vacancies within thirty (30) days.
• Ensure entry of information on families as it applies to Child Plus system.
• Record and monitor monthly attendance. Contact families when children are absent three (3) consecutive days without prior notification and excused absence.
• Confer with and counsel parents as needed.
• Maintain thorough, accurate, and up-to-date social service records on assigned Early Head Start & Head Start families.
• Contact Family Partnership Specialist to identify inadequacies of existing community resources and/or the need for additional services; advocate for improved or new services.
• Coordinate transportation for children and/or parents to screenings, treatment and therapy appointments and/or services, and meetings as needed.
• Keep the Family Partnership Specialist, other Specialists and Mentor Teachers, (as appropriate) regularly informed of service area activities being planned and implemented.
• Conduct weekly home visits with families of enrolled children during the months of May, June, and July.
• Serve as a Parent as Teachers trainer for the parents.
• Perform other duties as assigned