Certified Medical Assistant Float
Posted
The Certified Medical Assistant Float provides essential clinical and administrative support to healthcare providers, ensuring high-quality patient care and efficient clinic operations across multiple locations. This role performs both back-office clinical duties and front-office responsibilities while maintaining a positive patient experience and supporting overall workflow efficiency. Key responsibilities include:
- Maintain accurate patient records and update Electronic Health Records (EHR) systems in a timely and accurate manner.
- Support front-office operations including patient scheduling, registration, insurance verification, referral coordination, and check-in/check-out procedures as needed.
- Assist healthcare providers during patient examinations, treatments, and minor in-office procedures.
- Prepare, clean, and sanitize examination rooms and medical equipment in compliance with infection control and safety standards.
- Collect, document, and communicate patient medical history, vital signs, and other relevant clinical information accurately.
- Provide exceptional customer service to patients, families, and visitors while promoting a welcoming and professional environment.
- Educate patients on treatment plans, medications, follow-up care, and post-visit instructions as directed by providers.
- Maintain and restock clinical and office supplies while ensuring exam rooms are fully prepared for patient care.
- Float and travel between clinic locations as assigned to support staffing and operational needs.
- Ensure compliance with HIPAA regulations, company policies, and clinical protocols.
- Collaborate effectively with providers, front office staff, and clinical teams to support efficient patient flow and clinic operations.
- Perform administrative and clinical duties in a fast-paced environment while maintaining professionalism and attention to detail.
- All other duties as assigned.
- High school diploma or GED required.
- Graduation from an accredited Medical Assistant program preferred.
- Current Medical Assistant certification or registration preferred.
- Current Basic Life Support (BLS) certification required.
- Previous experience floating between multiple clinic locations preferred.
- Minimum of 5 years of Medical Assistant experience in a primary care or outpatient setting is preferred.
- Experience with Electronic Health Records (EHR), preferably Athenahealth, preferred.
- Reliable transportation is required, as traveling to other clinic locations may be necessary.
Non-Certified Candidates:
- Employees hired without certification are required to obtain an approved Medical Assistant certification, at their own expense, within one (1) year of their hire date.
- Failure to obtain the required certification within the specified timeframe may affect continued employment in the Medical Assistant role.