CERTIFIED MEDICAL ASSISTANT

DEPARTMENT: Nursing

REPORTS TO: Director of Nursing

SUMMARY: The Certified Medical Assistant is responsible for performing and assisting physician with patient care in an office setting.

DUTIES AND RESPONSIBILITIES:

• Greets and escorts patients to exam rooms.
• Rooms patient utilizing rooming standards and sets up exam room accordingly.
• Interviews patients, measures vital signs such as pulse rate, temperature, blood pressure, weight and height; and records information on patients’ charts.
• Gives injections and other medications under physician supervision, when applicable.
• Instructs patients regarding preparation for tests and procedures.
• Records laboratory, x-ray, ECG results and other pertinent medical data in patients’ charts.
• Handles incoming and outgoing mail, making sure the doctors sees all necessary information.
• Cleans and stocks exam rooms including monthly instrument cleaning, sterilization of instruments and refilling of supplies, as necessary.
• Handles patient telephone calls as directed by Triage Nurse.
• Screens patient telephone calls to physician, and calls patients to relay advice, information and instructions from physician.
• Calls in prescriptions and refills to pharmacies under physician direction.
• Schedules special appointments (i.e. referrals, surgeries, x-ray, and lab).
• Assesses and schedules appointments for patients.
• Speaks to callers, patients, physicians, other staff and anyone they interact with during their assigned work hours in a polite, courteous, understandable manner that projects Primary Care Associates interest in providing high quality customer service.
• Completes assigned duties in a timely, accurate manner.
• Demonstrates a team spirit through cooperative, supportive professional work relationships.
• Assists with procedures completed by provider.
• Abstracts medical information on patient into the EMR.
• Complies with company policies and procedures.
• Maintains a regular and reliable level of attendance.
• Maintains confidentiality of patient information.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.