Chevy Sales Manager — Lead. Coach. Compete. Win.

Sales Manager — Be on the Floor. Coach the Team. Close Deals.

Feldman Chevrolet of Lansing | Lansing, MI

If your idea of sales management is sitting behind a desk all day, watching screens, and waiting for consultants to bring you deals, do not apply. This position requires active leadership on the showroom floor.

We’re looking for a competitive leader who enjoys teaching, creates an exceptional customer experience, and takes ownership of the team’s success.

Maybe you were an athlete, a team captain, or always wanted to coach. Bring that mindset: preparation, energy, accountability, and the drive to help others win. An athletic background is welcome; demonstrated leadership is what matters.

What this job looks like

• Be on the floor leading by example. Greet customers, build relationships, and stay involved throughout their buying experience.
• Work opportunities alongside your consultants. Review their pipeline, identify the next action, and help move each customer toward a purchase.
• Make customer calls together. Sit with consultants, demonstrate effective conversations, help secure appointments, and teach them how to improve.
• Coach one-on-one. Review hot deals, active negotiations, maturing leases, prospecting lists, and daily work plans. Turn those reviews into action.
• Help close car deals. Get involved, ask questions, address objections, and help customers make confident buying decisions.
• Create an experience worth returning for. Make customers feel welcomed, valued, and supported from their first interaction through delivery and follow-up.
• Train every day. Use role-playing, product training, and real customer interactions to build skills. Give new hires the mentorship they need to succeed.
• Own the sales process. Lead manager introductions, Mid-T.O.s, and Final T.O.s. Ensure proper needs analysis, vehicle presentations, demonstration drives, and follow-up.
• Drive accountability and results. Track sales goals, CRM activity, appointments, and customer satisfaction. Address gaps with clear expectations and specific coaching.
• Follow through on the details. Help resolve customer concerns, clear outstanding paperwork and funding issues, and keep inventory ready to sell.
• Support the entire team. Work with fellow managers, provide coverage, and maintain a professional showroom and lot.