Chief Engineer
Engineering Operations and preventive maintenance
- Develop and manage preventive, corrective and condition based maintenance programmes for guest accommodation, public areas, back of house facilities and property infrastructure.
- Oversee electrical distribution, generators, air conditioning, plumbing, hot water, water treatment, drainage, fire protection and other installed systems within the resort’s scope.
- Maintain accurate asset registers, maintenance schedules, work orders, service histories and technical drawings. Priorities defects according to safety, guest impact and operational risk.
- Conduct regular property inspections and coordinate room maintenance and out of service schedules with Housekeeping and operational departments. Address recurring defects through root cause analysis.
Maintain critical spare parts, tools and supplies. Verify stock levels, secure storage and the safe use and maintenance of equipment
Safety and emergency readiness
- Maintain engineering procedures and records that support applicable safety requirements, inspections and the property’s operating standards. Arrange specialist testing and certification where required.
- Implement risk assessments, safe isolation, permits to work and appropriate controls for electrical work, hot work, work at height, confined spaces and contractor activities.
- Coordinate with Safety and Security on fire and life safety systems, emergency drills, incident response and corrective actions. Escalate unsafe conditions and failures promptly.
- Maintain contingency arrangements for power, water and other essential services. Organize engineering emergency callouts and provide technical support during incidents.
Guest Experience and service coordination
- Respond promptly and discreetly to guest maintenance concerns, communicate realistic resolution times and verify that repairs meet the required standard.
- Plan noisy or disruptive work with operational teams, protect guest privacy and ensure work areas are clean, secure and returned to service only after inspection.
Leadership and management
- Recruit, roster and coach the Engineering team with HR support. Maintain suitable technical coverage.
- Deliver safety and technical training. Assign work only to competent and authorized personnel.
- Review performance, develop successors and promote teamwork and accountability.
Budgets projects and contractors
- Prepare and manage the departmental operating budget and capital expenditure proposals. Track labor, materials, maintenance contracts and utilities, explaining variances and identifying improvements.
- Assess contractor proposals, technical specifications and service agreements with the relevant approval holders. Monitor quality, safety, delivery dates and value.
- Plan refurbishment and improvement works, coordinating scope, quotations, approvals, implementation and handover with management and operational departments.
- Inspect completed work, verify commissioning and retain warranties, manuals and completion records. Obtain approvals within the property’s delegated authority arrangements.
Sustainability and reporting
- Monitor energy and water consumption, investigate unusual usage and implement practical conservation measures that maintain guest comfort and safe operation.
- Address corrosion, humidity and other coastal maintenance risks through suitable inspection routines, materials and protective treatments.
- Report maintenance performance, outstanding risks, equipment downtime, budget variances and project progress to the General Manager. Track corrective actions to completion.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Qualifications and experience
- Degree, diploma or recognized technical qualification in engineering, building services or a related discipline; relevant trade qualifications and substantial practical experience may also be considered.
- Demonstrated engineering management experience in a hotel or resort, preferably in a luxury hospitality environment, with experience leading a technical team.
- Practical knowledge of building systems, preventive maintenance, fire and life safety, contractor management and emergency response.
- Experience managing budgets, procurement, maintenance records and refurbishment projects. Familiarity with computerised maintenance systems is an advantage.
- Strong planning, problem solving, communication and people management skills. Ability to coordinate technical work around guest needs and operational priorities.
- Ability to participate in an agreed emergency callout arrangement and work flexibly according to operational requirements. Any required technical licences or certifications must be appropriate to the work assigned.