Chief Palliative Care & Geriatrics
Job Summary
Provides visionary leadership to department and oversees execution of initiatives related to quality, access and care experience, people and culture, affordability, and provision of the right care at the right place at the right time. Responsible for day-to-day operations of department. Collaborates with key stakeholders across the enterprise to leverage available resources and expertise. Applies innovative thinking to new approaches in delivering patient care and strategy execution. Models and enforces tenets of The Permanente Person.
Major Responsibilities/Essential Functions
Access and Care Experience
Responsible for department-wide Access and Care Experience initiatives including both implementation and outcomes of access and experience standards.
Establishes and monitors well defined measures and targets for Access and Experience initiatives. Takes action and makes adjustments to meet or exceed targets.
Collaborates with key stakeholders to ensure access to care is seamless and timely.
Responsible for departmental strategy to meet or exceed regional access and experience goals.
Actively monitors departmental access and experience metrics and evolves strategy to address opportunities.
Assists departmental clinicians in understanding regional access and experience strategy with an emphasis on how they can participate in improving regional performance.
Quality and Safety
Responsible for department, regional and national wide quality initiatives including both implementation and outcomes of clinical guideline standards.
Ensures department participation/representation on Quality and Safety committees, i.e., peer review, credentialing, regional quality.
Establishes and monitors well-defined measures and targets for its quality, safety, and risk initiatives. Takes action and makes adjustments as needed to meet or exceed targets.
People & Culture
Ensures that the department's activities and directions are developed in a manner consistent with TSPMG's overall mission and directions. Holds regular department meetings. Effectively communicates regional goals and accountabilities. Ensures cascading of required messages to the department.
Participates in training and development activities and applies concepts to ensure growth in leadership skills and knowledge.
Responsible for clinician recruitment, onboarding, performance management, professional development, and engagement activities to ensure optimal performance, identification of our next leaders, and retention of exceptional providers.
Responsible for change leadership by ensuring proper socialization, education, buy-in and positive engagement of organizational changes.
Team Effectiveness
Partners effectively with other TSPMG and KFHP departmental leaders to align and deliver on teaming efforts within department.
Works actively with other department Chiefs and Area PIC’s to promote and ensure a high level of collaboration, communications and problem-solving among the departments and medical offices.
Responsible for implementation and administration of regional policies, including human resources policies and general administrative policies.
Actively develops and supports a sense of teamwork within the department.
Clinical Operations
Responsible for maintaining staffing levels to meet supply and demand as indicated by standards of access and budgetary standards and leveraging staff to effectively meet 5 pillars goals.
Effectively utilize resources to meet TSPMG and HP goals.
Closely partners with other administrative and operational leaders to align and deliver on collaborative tactics and initiatives.
Affordability
Understands, monitors, and makes effective decisions that ensure adherence to departmental budget. Financial performance of their area, meet or beat budget. Staff, equipment, etc.
Implements programs that support meeting performance targets, i.e., outside medical, Pharmacy, etc. for resource stewardship.
Responsible for maintaining staffing levels to meet supply and demand as indicated by standards of access and budgetary standards and leveraging staff to effectively meet 5 pillars goals.
Provides timely review and management of department external referrals.
Specialty Specific responsibilities
Provides operational leadership for the Palliative Care and Geriatrics departments including care in the inpatient and ambulatory settings, as well as home visits.
Responsible for oversight/management of the Geriatrics Lead provider
Minimum Education and Experience Requirements
Licensed physician with State of Georgia License
Board certified
Physician applicants will need to be an active shareholder, participant or on shareholder track
Preferred Education and Experience
Three to Five years’ experience with TSPMG
2 – 3 years Leadership experience
Required Licensure, Certification, Registration or Designation
Current license or certification in physician’s field
ACLS may be required depending on specialty