CHR Support Specialist
Description
#LI-OD1 #LI-Hybrid
Essential Functions and Primary Duties
Working under direction, provides application and system support for clients
Resolve a full range of internal and external requests
Assist with the coordination of various processes and programs as they relate to client needs
May have administrator duties, or oversight responsibilities on applicable systems
Prepare responses to client complaints under supervision by more senior management
Work on data collection, fact-finding and research
May have responsibility to conduct and/or coordinate training of others
May have responsibility for compliance and administration of applicable corporate policies, local policies and federal and state regulations
May be responsible for documentation
Additional responsibilities as assigned
Preferred Qualifications
Bachelor's degree
Minimum Qualifications
High School Diploma or GED equivalent required
Three to five years’ experience in workforce in a responsible position
Must maintain licenses and/or certifications relative to area of responsibility
Demonstrated ability to communicate verbally and in writing both internally and externally
Proficient use of applicable technology
Ability to work in a team environment
Strong organizational skills, time management skills with ability to multi-task and prioritize
Ability to travel as necessary