Claims and Safety Administrator

San Diego based commercial services company is seeking an experienced Bilingual English & Spanish Claims & Safety Administrator to join our growing team.

Type: Full-Time

Reports to: Safety Director

Work Location: San Diego, CA

**Must be bilingual in English & Spanish

About the Position

If you’re highly organized, enjoy keeping complex processes moving, and want a role where your work has a direct impact on employees and the business, this could be a great opportunity for you.

As our Claims & Safety Administrator, you’ll work closely with the Safety Director and take day-to-day ownership of the administrative processes behind our workers’ compensation, auto, and general liability claims. You’ll be an important connection point between employees, managers, claims professionals, medical providers, and other partners—making sure information is accurate, follow-up happens, and claims continue moving forward.

You’ll also help keep our broader Safety programs organized and on track, including training records, certifications, new-hire safety documentation, and compliance tracking. This is a hands-on administrative role for someone who takes pride in details, follows through, and knows how to manage multiple priorities without losing sight of the people involved.

In this role, you will:

• Manage the day-to-day administration and tracking of workers’ compensation, auto, and general liability claims.
• Gather incident information, medical documentation, witness information, work status reports, and other records needed to support claim review and administration.
• Coordinate with employees, supervisors, adjusters and third-party administrators, carriers, brokers, medical providers, nurse case managers, legal counsel, and internal teams.
• Track medical appointments, work status and restrictions, return-to-work activity, claim milestones, litigation status, and required follow-up.
• Proactively obtain outstanding documentation and status updates to help keep claims moving efficiently.
• Support return-to-work and transitional duty processes by coordinating information among employees, supervisors, Human Resources, and Safety.
• Prepare claim summaries, status reports, and tracking information that provide clear visibility into open claims and next steps.
• Maintain accurate and confidential claim, medical, employee, and legal records.
• Support Safety Department administration, including new-hire safety orientation records, training and certification tracking, compliance documentation, and completion follow-up.