Client Delivery Director

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Oct 20, 2026 19 hr. ago

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2X Client Delivery Director

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<div class="SCXW178939553 BCX8" style="margin:0px;padding:0px;"><div class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px;padding:0px;clear:both;">Position Title: Client Delivery DirectorDepartment: Client SuccessReports to: Head of Client Service DeliveryType: Full TimeLocation: Kuala Lumpur, Malaysia | EMEA Shift: 4:00 PM to 1:00 AM About 2X:<span xml:lang="en-ph" lang="en-ph" class="TextRun SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-size:11pt;margin:0px;padding:0px;line-height:18px;">2X is redefining how marketing gets done through a scalable, flexible, and deeply embedded <span xml:lang="en-ph" lang="en-ph" class="TextRun SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-size:11pt;margin:0px;padding:0px;line-height:18px;font-weight:bold;">Marketing as a Service (MaaS)<span xml:lang="en-ph" lang="en-ph" class="TextRun SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-size:11pt;margin:0px;padding:0px;line-height:18px;"> model. We partner with some of the world’s leading B2B organizations to accelerate growth, improve operational efficiency, and drive measurable business outcomes. Our teams function as true extensions of our clients' marketing organizations — integrating strategy, execution, and data-driven decision making to create lasting impact. </div><div class="OutlineElement Ltr SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;clear:both;"><span xml:lang="en-ph" lang="en-ph" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:20.7px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-weight:bold;"> Role Overview: </div><div class="OutlineElement Ltr SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;clear:both;">As a Client Delivery Director (CDD)<span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;">, you are accountable for end-to-end delivery excellence and performance across your client portfolio. You lead teams that execute marketing programs with precision, discipline, and measurable value, ensuring alignment with 2X’s strategic objectives and client business goals. </div><div class="OutlineElement Ltr SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;clear:both;">This role combines strategic leadership, program governance, and organizational delivery oversight<span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;">, shaping how 2X delivers consistent, scalable impact. You’ll partner with Client Partners, Client Success leadership, and functional heads to strengthen frameworks that drive client satisfaction, retention, and portfolio growth. </div><div class="OutlineElement Ltr SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;clear:both;"><span xml:lang="en-ph" lang="en-ph" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-weight:bold;"> Your Key Responsibilities: </div><div class="ListContainerWrapper SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;">Own delivery excellence, quality, and outcomes across a portfolio of Strategic, Growth, and high-risk enterprise accounts, ensuring predictable, on-time, and high-standard execution. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:17px;font-family:'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;">Set and enforce delivery governance, including QA standards, operating rhythms, escalation protocols, and risk-prevention mechanisms across assigned portfolios. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;">Lead delivery strategy for complex, multi-region programs, ensuring structured planning, stakeholder alignment, and outcome-driven execution tied to client value. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:17px;font-family:'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;">Serve as the senior escalation and risk leader for delivery-related issues, proactively identifying and addressing risks before they impact client confidence, health scores, or revenue. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:17px;font-family:'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;">Partner with Client Partners, Sr. CSMs, and Client Health & Risk to lead delivery health reviews, align mitigation plans, and stabilize accounts when risk signals emerge. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:17px;font-family:'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;">Represent Client Delivery in executive-level client conversations, including QBRs and strategic discussions, reinforcing confidence in execution and delivery leadership. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:17px;font-family:'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;">Govern delivery KPIs, reporting cadences, and performance scorecards to ensure visibility, accountability, and continuous improvement. </li></ul></div></div><div class="SCXW178939553 BCX8" style="margin:0px;padding:0px;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:17px;font-family:'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;">Provide leadership oversight and coaching to Associate Directors, Delivery Managers, and Coordinators—setting expectations, developing capability, and ensuring succession readiness. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:17px;font-family:'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;">Collaborate cross-functionally with Marketing Operations, RevOps, Creative, Data, and Activation leaders to drive operational consistency, scalability, and efficiency. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:17px;font-family:'Times New Roman', 'Times New Roman_EmbeddedFont', 'Times New Roman_MSFontService', serif;">Champion continuous improvement and innovation in delivery frameworks, tools, and processes, identifying systemic gaps and recommending scalable solutions that improve margin, efficiency, and client outcomes. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:12pt;font-family:'Times New Roman', 'Times New Roman_MSFontService', serif;vertical-align:baseline;">Surface delivery insights and risks to senior leadership, informing strategic decisions related to retention, expansion, and long-term client value creation. </li></ul></div><div class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px;padding:0px;clear:both;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-weight:bold;"> Your Mindset </div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Client-Obsessed: Anchored in driving measurable client value and retention through disciplined delivery governance. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Strategic Leader: Shapes delivery strategy and frameworks that scale across regions and teams. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Data-Driven<span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;">: Uses analytics and performance data to guide decisions and optimize outcomes. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Transformational: Drives continuous improvement and inspires operational excellence. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Empowering Mentor: Develops high-performing leaders and teams through coaching and accountability. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Collaborative: Partners with peers and leadership to align delivery outcomes with client and business goals. </li></ul></div><div class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px;padding:0px;clear:both;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-weight:bold;"> Core Success Metrics </div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Net Revenue Retention (portfolio performance) </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Client NPS & Satisfaction (strategic oversight) </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Delivery Efficiency, Governance Adherence, and Margin Optimization </li></ul></div><div class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px;padding:0px;clear:both;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-weight:bold;"> Your Qualifications </div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">10+ years of experience in client delivery, marketing operations, or program management roles, including leadership of multi-account or enterprise-level portfolios. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Extensive experience leading complex, multi-region marketing programs using structured program and project management methodologies. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Proven ability to design, implement, and govern delivery frameworks at scale. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Demonstrated success in influencing client retention, satisfaction, and profitability. </li></ul></div></div><div class="SCXW178939553 BCX8" style="margin:0px;padding:0px;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Strong stakeholder management and executive communication skills. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;">Proficiency in interpreting delivery performance data to drive operational and strategic decisions. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Integrates marketing knowledge across projects, guiding clients/teams to link insights to outcomes, performance, and account growth opportunities. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW178939553 BCX8" style="margin:0px;padding:0px;font-size:11pt;line-height:18px;font-family:Arial, 'Arial_EmbeddedFont', 'Arial_MSFontService', sans-serif;font-weight:bold;">Recognized certification or equivalent experience in program management (e.g., PgMP, PMP, Agile Leadership) preferred. </li></ul></div><div class="ListContainerWrapper SCXW178939553 BCX8" style="margin:0px;padding:0px;"><ul class="BulletListStyle1 SCXW178939553 BCX8" style="padding:0px;margin:0px;font-family:verdana;"><li class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px 0px 0px 24px;padding:0px;clear:both;font-size:11pt;font-family:Arial, 'Arial_MSFontService', sans-serif;vertical-align:baseline;">Thrives in a fast-paced, high-growth environment that requires strategic agility and operational depth. </li></ul></div><div class="OutlineElement Ltr SCXW178939553 BCX8" style="margin:0px;padding:0px;clear:both;"> </div></div>

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