Client Relationship Executive
Responsible for all companies
incorporation and amendments (documentation process completion), labor and
immigration applications, client proposal research and preparation, client
banking preparation and legal compliance on all contractual relations for
delivery of the Operations Department goals.Overall
responsibility involves managing office activities, providing administrative
support to the Country Manager, Government Relations, and Operations team,
ensuring smooth office operations, and delivering excellent customer service as
the primary point of contact for clients.
Clients:
- Liaise with
Ministry of Labor, Immigration Department, Police Department, Economic
Department, Chamber of Commerce, Municipality, Civil Court, Ministry of
Foreign Affairs, Embassies, Free zone authorities, and all other relevant
government departments and authorities etc. for accurate and timely
information as required for operational tasks
- Provide
excellent customer service and communicate efficiently internally and
externally
- Receive clients’
documentation from CBC operations team and make the necessary arrangements
in relation to translation, attestation from various ministries, scanning
and saving all documents in the designated folder electronically and
physically
- Complete, manage
and update files, receipts and official documents of clients and share
with the Operation Team and update on Task Sheet daily
- Create accounts
and apply for clients’ online applications through the various portals,
then, assign and distribute the work for the GROs to complete online and
on the ground daily
Key
Responsibilities
Clients:
- Liaise
and execute works of clients with all government, non-government departments
and all portals and ensure accuracy and timely lodgments
- Assist in
managing GRO’s and allocating tasks daily
- Obtain up to
date and accurate information regarding all government-related processes
and disseminate information to relevant CBC teams
- Assist and
prepare timely and accurate proposals and information to support the
administration and business development departments
- Ensure the CRM
system, company compliance, Know Your Client (KYC) and Anti Money
Laundering (AML) processes and filing systems are updated for all clients
Requirements
- Degree qualified
in business administration, compliance, or relevant field
- Fluency
in both Arabic and English is mandatory
- 3+
years working in corporate services or professional services within KSA
- Proven
operational, project management and customer support record for 2 years
- Proficiency in MS Office and CRM software (e.g.,
Zoho)
- Basic project management and coordination
skills preferred
Benefits
Why Join Us?
At Creation Business Consultants, we’re committed to
fostering a supportive, innovative, and growth-focused workplace. Here’s what
you can look forward to:
- Impactful
Work: Be part of a forward-thinking organization that drives meaningful
change across the UAE and GCC markets.
- Collaborative
Environment: Work in a fast-paced setting where your contributions are
recognized and valued.
- Professional
Growth: Support key leadership and build a strong professional network
alongside industry leaders.
What We Offer
- Attractive
Rewards: Performance-based bonuses, participation in the profit-sharing
scheme, and eligibility for the CBC equity plan.
- Learning
& Development: Access to the CBC Academy for continuous skill
development and career growth.
- Competitive
Benefits:
- Attractive
salary package, commission structure, and exclusive discounts.
- Extra
annual leave for 2+ years of commitment.
- Comprehensive
health package and additional benefits.
- Networking
Opportunities: VIP access to industry-leading events and networking
platforms.
- Team
Culture: Regular team-building activities and social events to foster
collaboration.