Client Services Delivery Manager
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Summary
Lead a multidisciplinary client services team (Client Partners, Internal Sales/Procurement, Pre-Sales) at IT Integrity in East Brisbane, reporting to the COO, to drive client experience, delivery and commercial growth. The role focuses on people leadership, process structure and client relationship management.
Lead the people, the process, and the client relationships behind exceptional service. As we grow, we’re looking for a commercially minded, client-focused Client Services Delivery Manager to lead the engine room of our client experience. Reporting to the Chief Operating Officer, you will lead a multidisciplinary team across Client Partners, Internal Sales / Procurement and Pre-Sales – bringing leadership, structure and accountability to how we win, deliver and grow client value. This is a pivot…