Service Delivery Manager
Posted Updated
Summary
Newly created role establishing and leading service delivery, reporting, and governance frameworks for CMC Markets' network of partners and intermediary clients. The manager shapes reporting standards, measures and improves service performance, and works across Technology, Legal, and Relationship Management teams from Central London.
We are looking for a Service Delivery Manager to establish and lead a consistent, insight-led approach to service delivery and reporting across our network of partners and intermediary clients. This is a newly created role, giving you the opportunity to shape the frameworks, reporting standards and governance practices that support both client-facing and internal reporting, as well as how we measure, manage and improve service performance. Working across Technology, Legal, Relationship Manageme…
