Client Team Lead
Summary
Oversee a customer service team, train new hires, resolve escalated issues, and ensure high-quality service in a support-focused agency.
Now Hiring: Client Team Lead
We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.
Responsibilities:
Lead and support customer service staff
Assist with training new team members
Handle escalated customer issues
Ensure high-quality service and smooth daily operations
Monitor performance and provide feedback
Requirements:
Strong communication and leadership skills
Previous customer service experience preferred
Ability to multitask and stay organized
Professional and dependable
We Offer:
Competitive pay
Supportive team environment
Opportunities for growth
If you’re ready to take the next step in your career, apply today!