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Clinic Supervisor (Ophthalmology)

Open 35d posting dated 7 days ago

Summary

Supervises day-to-day operations of an ophthalmology clinic, managing staff, scheduling, inventory, and patient workflows while ensuring compliance and efficiency.

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit .

Company: Grand Rapids Ophthalmology
Job Title: Clinic Supervisor
Department: Ophthalmology
Location: Standale, MI

Perks:

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off (PTO) and Paid Holidays
  • Paid Maternity Leave
  • Competitive Base Pay
  • Employee Discounts

Hours:

  • Full Time
  • Our clinic is open Monday-Friday 5:30am-6:00pm
    • You may need to work a little earlier and/or later as needed

SUMMARY

A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Execute day-to-day operations of the office by ensuring the following is completed:
    • Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
  • Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
  • Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
  • Lead the office by guiding them to success through focused support and coaching
  • Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
  • Collaborate with Clinic Manager and HR on employee relations and recruitment needs
  • Collaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvement
  • Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
  • Actively train employees on how to provide a world-class patient experience
  • Act as the liaison between employees and the Clinic Manager and Corporate
  • Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
  • Ensure the office and employees are always compliant with HIPAA
  • Other duties as assigned

QUALIFICATIONS

  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • Exhibit fair and compassionate leadership
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
  • Commitment to work over 40 hours to meet the needs of the business
  • Ability to work weekends when applicable

EDUCATION AND/OR EXPERIENCE

  • Minimum Required: High school diploma or GED equivalent
  • Minimum Required: Two years of management experience in Ophthalmology or related industry

LICENSES AND CREDENTIALS

  • Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred

SYSTEMS AND TECHNOLOGY

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Are you eligible to work in the U.S.? choose one
  • Have you obtained a High School Diploma or GED? choose one
  • What is your desired compensation for this role?
  • Do you currently hold any of these certifications/licenses? Please check all that apply. If not, please select NONE. choose any
  • Have you ever been terminated from employment or asked to resign by an employer? choose one
  • If yes, please provide company name and details. written answer
  • Can you work any shift? choose one
  • Can you work overtime, including weekends? choose one
  • Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation? choose one
  • Were you referred by a current employee? choose one
  • If referred by a current employee, what is their full name?
  • If you accept employment with our company, will you live or work in the state of IL? choose one
  • To the best of your knowledge, have you ever worked for our company or affiliated companies? choose one
  • EyeCare Partners and it's affiliated companies are an equal opportunity employer. EyeCare Partners does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for EyeCare Partners to hire me. If I am hired, I understand that either EyeCare Partners or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of EyeCare Partners has the authority to make any assurance to the contrary. I attest with my typed signature below that I have given to EyeCare Partners true and complete information on this application. No requested information has been concealed. I authorize EyeCare Partners to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Signature:
  • I attest that I am not an “Ineligible Person” and that I understand that I must immediately disclose to EyeCare Partners any debarment, exclusion, or suspension. Ineligible Persons includes an individual or entity who is currently excluded, debarred, suspended, or otherwise ineligible to participate in the Federal health care programs or in Federal procurement or non procurement programs; or has been convicted of a criminal offense that falls within the ambit of 42 U.S.C. § 1320a‐7(a), but has not yet been excluded, debarred, or suspended. Signature: